Emergency Medical Assistance

24 HOUR MEDICAL EMERGENCY SERVICE ARIA ASSISTANCE IMPORTANT – please quote Reference FIT 4 TRAVEL. Intana provides immediate help in the event of an Insured Person's illness or injury arising outside the United Kingdom – they provide a 24 hour multi-lingual emergency service 365 days a year and can be contacted by telephone, or fax.

EMERGENCY TELEPHONE NUMBER: UK 0208 (+44 208 outside UK) 865 3101

When an Insured Person calls upon the services of the Medical Emergency Service it is a condition of service that the Medical Emergency Service shall solely be responsible for all decisions on the most suitable and reasonable solution to any medical problem. The service includes, where necessary:

  • Multi-lingual assistance with hospitals and doctors;
  • Repatriation arrangements by escort by a medical attendant;
  • Travel arrangements for other members of your party or immediate relative;
  • On arrival in the United Kingdom, an ambulance service to hospital or home.

NOTE: FAILURE TO CONTACT THE ASSISTANCE COMPANY MAY RESULT IN A CLAIM NOT BEING PAID OR PAID IN FULL.

OUT-PATIENT TREATMENT If you are in SPAIN, GREECE, CYPRUS, PORTUGAL or TURKEY and need out-patient medical treatment please provide a copy of your Validation Certificate to the Medical Practitioner and your treatment will be paid by ChargeCare International in line with the policy. You will be asked to fill in a simple form to confirm the treatment. The Medical Practitioner will send the form to ChargeCare International together with the balance of the medical bill after deduction of the policy excess you may have paid to the Medical Practitioner. Email: newcase@chargecare.net