Emergency Medical Assistance

Your Fit4 Travel policy is not a private medical insurance policy and does not cover private medical treatment, private hospital costs or other related expenses incurred unless these have been specifically agreed and authorised by the Medical Emergency Assistance Company.

The Medical Emergency Assistance Company will provide immediate help if you are ill, injured or die outside the United Kingdom. They provide 24-hour emergency service 365 days a year. The contact details are as follows:

Phone: +44 (0) 20 3472 2388 E-mail: operations@emergencyassistance.co.uk

Please have the following information available when you (or someone on your behalf) contact the Medical Emergency Assistance Company so that your case can be dealt with swiftly and efficiently:

  • • Your name and address;
  • • Your contact phone number abroad including the hospital and treating doctors’ details;
  • • Your policy number shown on your policy certificate; and
  • • The name, address and contact phone number of your GP.
  • • Quote the scheme name which is: Fit4Travel.