Coronavirus (Covid-19) FAQ's click here.
IMPORTANT NEWS CORONAVIRUS (COVID-19) COVER IS NOW AVAILABLE - We can confirm all of our policies now provide cover for Medical and other Expenses outside of the United Kingdom if you contract Coronavirus (COVID-19) whilst abroad. Some of our policies now also offer other additional Coronavirus (COVID-19) benefits. The policies that offer the additional cover are clearly marked where we display our prices along with the full terms and conditions. Further details of the cover can be found here. All our policies will only provide cover, if prior to your trip commencing, the Foreign, Commonwealth & Development Office has NOT advised against all (or all but essential) travel to your chosen destination. If you are travelling against advice outlined by the FCDO https://www.gov.uk/foreign-travel-advice you will NOT be able to make a claim. Please ensure that your chosen destination is one that is permitted for non-essential travel. We can assist you via telephone Monday - Friday 9am - 5pm or alternatively email firstname.lastname@example.org. If your query is regarding a claim please click here for further details.
The MaPS Medical Travel Insurance Directory has been set up for consumers who are struggling to navigate the market due to serious medical conditions affecting their quotes. This includes consumers who have had medical conditions excluded, or a high additional premium added in connection with these conditions. The directory gives consumers access to several specialist providers.
If you would like a quotation to cover your medical conditions when travelling you can get an instant online quote by clicking here. Alternatively please contact our friendly call centre and we will be happy to assist you and provide a quotation.
Consumer enquiries about the MaPS directory can be made to the Money Advice Service’s:
A short video is provided below created by MaPS to explain any further details about the directory.
UK Customer Services - please call
Open Mon - Fri 8:30am - 6pm.
Sat 8:30am - 5pm.
Sun 10am - 3pm
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Contact details can be found in your policy documentation
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