Coronavirus (Covid-19) FAQ's click here.

IMPORTANT NEWS CORONAVIRUS (COVID-19) COVER IS NOW AVAILABLE - We can confirm all of our policies now provide cover for Medical and other Expenses outside of the United Kingdom if you contract Coronavirus (COVID-19) whilst abroad. Some of our policies now also offer other additional Coronavirus (COVID-19) benefits. The policies that offer the additional cover are clearly marked where we display our prices along with the full terms and conditions. Further details of the cover can be found here. All our policies will only provide cover, if prior to your trip commencing, the Foreign and Commonwealth Office has NOT advised against all (or all but essential) travel to your chosen destination. If you are travelling against advice outlined by the FCO https://www.gov.uk/foreign-travel-advice you will NOT be able to make a claim. Please ensure that your chosen destination is one that is permitted for non-essential travel. We can assist you via telephone Monday - Friday 9am - 5pm or alternatively email enquiries@brokersure.com. If your query is regarding a claim please click here for further details.

Contact Us

Claims queries

We can not assist with claims queries, please direct these to the underwriter at who details can be found within the claims information.

All other queries

Email: enquiries@brokersure.com

We endeavour to respond to all email queries within 24 hours.

Or write to us at:

Brokersure Ltd
Traveladder Customer Services Department
Digital House
Threshelfords Business Park
Inworth Road
Feering
Colchester
CO5 9SE

We endeavour to respond to all written queries within two working days.

Phone: 03308803651